Returns, Refunds, Cancellations and Exchanges
What is the return policy on AHP Vitals?
Our products are eligible for return and refund for domestic orders. Please note that international orders are not eligible for returns or exchanges.
Once you request to return a product via email or phone, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.
You can cancel your order within 24 hours of order. Please email us at email@example.com to request a cancellation.
Yes. You can return any products that are eligible for returns within 7 days of delivery. Please do note there are some items that are not returnable or exchangeable.
International Shipping and Returns
AHP Vitals ships to US, UK, UAE, Australia, Nepal, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan and South Africa.
Can I return, exchange or cancel an international order?
You can cancel your order within 24 hours of order. Please note that international orders are not eligible for returns or exchanges. To cancel your order please email us on firstname.lastname@example.org.